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How to Get the Most From Your First NDIS Plan – A Practical Guide to the First 90 Days, Setting Up Services, Avoiding Common Pitfalls and the Role of a Support Coordinator

1/8/2026

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​Getting started with your first NDIS plan can feel overwhelming, but the first 90 days are a valuable window to set yourself, or your child, up for success. This is the time to get familiar with your plan, understand each budget category, and confirm that your goals align with the supports you're arranging. Reviewing your plan carefully and noting any unclear items will help you make confident decisions from the start. It’s also a good idea to begin documenting what’s working well and what might need adjustment for future reviews.

Setting up services early helps you build momentum and avoid delays in accessing the supports you need. Start by identifying which providers you want to work with, checking their availability, and confirming their pricing is in line with the NDIS Price Guide. Once booked in, keep track of appointments, service agreements, and spending so you stay within budget and avoid gaps in support. Clear communication with providers from day one makes expectations easier to manage and minimises the chance of misunderstandings later on.
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A support coordinator can make this entire process smoother by helping you understand your plan, connecting you with appropriate providers, and troubleshooting challenges along the way. They can also guide you through common pitfalls such as over-committing your budget, waiting too long to set up services, or misunderstanding what's claimable. Their role is to empower you to build confidence and independence in navigating the NDIS, so don’t hesitate to draw on their experience and ask questions whenever something isn’t clear.
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ABOUT HERA

Hera provides support coordination to clients in lower Western Australia, including the Perth, Peel and Southwest regions. We support individuals in accessing and utilising the National Disability Insurance Scheme (NDIS).​
Hera acknowledges the traditional owners of this land and pays respect to elders both past and present.

CONTACT HERA

Bunbury: 
26 Wittenoom Street, Bunbury WA 6230
T: (08) 9721 1260  9:00am - 2:00pm
E: [email protected]
Opening Hours: 9:00
am - 4:30pm
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