Hera - Support Coordination
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POSITIONS AVAILABLE

Experienced Support Coordinator NDIS
Full Time or Part Time Considered

​Support Coordination plays a crucial role in the NDIS by assisting participants navigate the complex systems, and access various services to provide the best support to reach their goals.  Our team are passionate and motivated to achieve positive outcomes for participants, their families, and other stakeholders through our relevant experiences and in-depth knowledge of the industry.

The role:
We have an exciting opportunity for a full time/part time Support Coordinator. 
This position is advertised to areas of Bunbury Southwest, Peel Region and Perth Metro.
 
On any given day our Support Coordinators can deal with many critical tasks which require exceptional communication skills, both written and verbal, detailed and accurate administrative skills, the ability to multitask and maintain a focus on time and organisation. 
 
Most importantly, a Support Coordinator must have the ability to truly engage through empathy with participants, supporting them to navigate the NDIS marketplace, working collaboratively with providers and stakeholders, whilst maintaining productive community and inter-agency relations.
 
A working knowledge of the NDIS or at least some aspects of the scheme, from prior employment or through lived experience, will be beneficial. You will need to actively develop, implement, monitor, and review participants’ NDIS plans and report on progress and outcomes. 
 
The ability to work well within a small team environment, while having the confidence and knowledge to work autonomously and solve problems.
 
Required for this role:
ESSENTIAL
  • Previous experience as a Support Coordinator and/or tertiary qualification in Social Work/Occupational Therapy/Psychology
  • Relevant experience working within the human services, disability, or allied health area.
  • Highly developed communication and interpersonal skills, both written and verbal, for establishing effective working relationships and ongoing rapport in the community.
  • Exceptional time management skills and the capacity to adapt to a changing environment.
  • Intermediate skills in MS Office suite including Word, Excel, Outlook, and databases.
  • A satisfactory National Police Clearance that is less than 6 months old.  
  • A current Driver's Licence and willing to travel for work.
  • A Current NDIS Worker Screen and Working with Children Check, or able and willing to obtain.  
PREFERRED
  • A working knowledge of the NDIS key principles and knowledge of disability sector legislation.
 
We Offer:
  • Competitive salary and incentive bonuses.
  • A dedicated, passionate, and friendly team environment.
  • A flexible, autonomous, and independent work environment based on trust.
  • An authentic, values-driven workplace.
  • A client centric service delivery model that supports positive outcomes for all participants.
  • Career opportunities and pathways as we continue to expand throughout WA.
To apply for this role and be part of our amazing team:  Please send your Resume and a Cover Letter via below, or email to [email protected] or call our office on (08) 9721 1260 if you have any questions about the role.  We look forward to hearing from you!​
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ABOUT HERA

Hera provides support coordination to clients in the South West region of Western Australia. We support individuals in accessing and utilising the National Disability Insurance Scheme (NDIS).​
Hera acknowledges the traditional owners of this land and pays respect to elders both past and present.

CONTACT HERA

Bunbury: 
24 Wittenoom Street, Bunbury WA 6230
T: (08) 9721 1260
E: [email protected]
Opening Hours:
8:30am - 4:30pm
contact us
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  • Home
  • Our Story
    • Our Team
    • Our Values
  • What We Do
  • Join Our team
    • Positions Available
  • Contact